Alpha E-Tec 28 User Manual: Overview
This manual provides comprehensive instructions for the Alpha E-Tec 28 boiler‚ covering installation‚ operation‚ maintenance‚ and troubleshooting. Downloadable PDF versions are readily available online.
The Alpha E-Tec 28 is a high-efficiency condensing combination boiler‚ designed for both central heating and domestic hot water. It’s a room-sealed‚ fan-assisted gas-fired appliance‚ known for its reliability and modern features. This boiler is part of the Alpha range‚ offering a compact design suitable for various installation locations.
This user manual provides essential guidance for safe and effective operation. Before installation or servicing‚ carefully review all instructions. The E-Tec 28 incorporates advanced technology for optimal performance and reduced energy consumption. Access to free PDF downloads of the manual ensures convenient reference for users and technicians alike. Understanding the boiler’s components and functions is crucial for maximizing its lifespan and efficiency.
Key Features and Benefits
The Alpha E-Tec 28 boasts several key features‚ including high efficiency condensing technology‚ reducing gas consumption and lowering heating bills. Its compact design allows for flexible installation options‚ even in smaller homes. The boiler offers a user-friendly control panel for easy operation and precise temperature setting.
Benefits include reliable hot water delivery‚ a quiet operating mode‚ and compatibility with a range of heating systems. Access to readily available manuals and spare parts ensures long-term support. The E-Tec 28’s robust construction and quality components contribute to its durability. Downloadable PDF instructions simplify installation and maintenance‚ maximizing convenience for both installers and homeowners.

Installation Instructions
Proper installation requires qualified personnel following detailed instructions‚ ensuring correct gas‚ water‚ and electrical connections for safe and efficient operation.
Unpacking and Initial Inspection
Upon delivery‚ carefully inspect the Alpha E-Tec 28 boiler packaging for any signs of damage during transit. Do not accept delivery if damage is evident. Once unpacked‚ verify all components are present‚ referencing the included parts list within the documentation.
Thoroughly examine the boiler itself for any cosmetic damage‚ such as dents or scratches. Check all connections and ports for obstructions or damage. Ensure the boiler’s serial number matches the documentation and your purchase records.
Retain the packaging materials for potential returns or warranty claims. Report any discrepancies or damage immediately to your supplier. A detailed initial inspection prevents future complications and ensures a smooth installation process. Confirm all necessary accessories are included before proceeding.
Gas and Water Connections
Gas Connection: A qualified and registered Gas Safe engineer must perform all gas connections. Ensure the gas supply pressure conforms to the boiler’s specifications‚ detailed in the technical data section. Use appropriate gas pipework and fittings‚ adhering to current regulations. Leak test all connections thoroughly with a suitable leak detection fluid after completion.
Water Connection: Connect the cold water supply using approved flexible hoses‚ ensuring adequate pressure. Install a suitable filter to prevent debris from entering the boiler. The boiler requires both cold water inlet and hot water outlet connections;
Proper sealing of all connections is crucial to prevent leaks. Always follow local water regulations and building codes. Double-check all connections before commissioning the boiler.
Electrical Connections and Safety
Electrical Installation: A qualified electrician must perform all electrical connections‚ adhering to current wiring regulations. The Alpha E-Tec 28 requires a dedicated electrical supply with appropriate fuse protection. Ensure the boiler is correctly earthed for safety.
Safety Precautions: Before working on any electrical components‚ always disconnect the power supply at the mains. The symbol in the manual indicates potential electrical hazards. Never attempt to repair or replace electrical parts yourself; contact a qualified technician.
Verify the voltage matches the boiler’s requirements. Incorrect wiring can cause damage or pose a serious safety risk. Regularly inspect wiring for damage and ensure all connections are secure.

Operating Instructions
The Alpha E-Tec 28 boiler’s operation is managed via a user-friendly control panel‚ allowing precise temperature settings and efficient hot water delivery.
Control Panel Overview
The Alpha E-Tec 28 boiler features an intuitive control panel designed for ease of use. Key components include a digital display showing the current boiler status‚ temperature settings‚ and any active fault codes. Buttons allow for adjusting the heating temperature‚ setting hot water demand‚ and navigating through the boiler’s menu system.
The display clearly indicates whether the boiler is in heating mode‚ hot water mode‚ or standby. Users can typically cycle through different operating modes using dedicated buttons. A reset button is also present for addressing minor operational issues. Familiarizing yourself with the panel’s layout and functions is crucial for efficient boiler operation and troubleshooting. Refer to the full manual for detailed explanations of each button and display indicator.
Setting the Temperature
Adjusting the heating temperature on your Alpha E-Tec 28 is straightforward via the control panel. Use the designated ‘+’ and ‘-’ buttons to increase or decrease the desired room temperature. The current setpoint is clearly displayed on the digital screen. The boiler allows for precise temperature control‚ typically in increments of 0.5 or 1 degree Celsius.
For optimal comfort and energy efficiency‚ it’s recommended to set a temperature that balances warmth with fuel consumption. Consider utilizing programmable features‚ if available‚ to schedule temperature adjustments based on occupancy patterns. Remember to allow sufficient time for the boiler to reach the newly set temperature. Consult the full manual for advanced temperature control options and potential limitations;
Hot Water Operation
The Alpha E-Tec 28 functions as a combination boiler‚ providing both central heating and domestic hot water on demand. To activate hot water‚ simply turn on a hot water tap. The boiler will automatically detect the flow and initiate the heating process. The control panel displays an indicator when the boiler is actively producing hot water.
Temperature for hot water can often be adjusted through the control panel settings‚ allowing you to customize the water temperature to your preference. Be mindful of Legionella prevention; periodically running hot water taps ensures the system remains safe. Refer to the complete user manual for detailed instructions on adjusting hot water temperature and understanding specific system features related to hot water delivery.

Maintenance and Troubleshooting
Regular maintenance‚ including descaling‚ is crucial for optimal performance. The manual details common fault codes and provides solutions for quick troubleshooting assistance.
Regular Maintenance Tasks
To ensure the longevity and efficient operation of your Alpha E-Tec 28 boiler‚ consistent maintenance is paramount. Regularly check the system pressure‚ maintaining it within the manufacturer’s recommended range – typically between 1 and 1.5 bar. Annual servicing by a qualified Gas Safe registered engineer is essential; they will inspect components‚ clean the burner‚ and assess overall performance.
Descaling should be performed as needed‚ depending on water hardness in your area. Inspect flue terminals for obstructions and ensure proper ventilation. Periodically visually check for any leaks or corrosion around pipework and connections. Following these tasks will help prevent faults and maintain optimal heating and hot water delivery.
Common Fault Codes and Solutions
The Alpha E-Tec 28 boiler utilizes fault codes to indicate system issues. A flashing light will display a specific code‚ referencing the problem. Code 101 often signifies low water pressure – check and repressurize the system. Code 203 may indicate a flame detection error; try resetting the boiler. If code 301 appears‚ it suggests a blocked flue – inspect for obstructions.
For more complex codes‚ consult the full user manual or contact a qualified Gas Safe engineer. Do not attempt repairs yourself if you are not professionally trained. Ignoring fault codes can lead to further damage or unsafe operation. Always prioritize safety and seek expert assistance when needed.
Descaling the Boiler
Regular descaling is crucial for maintaining the Alpha E-Tec 28 boiler’s efficiency and lifespan. Limescale buildup reduces heat transfer and can cause component failure. Descaling should be performed every one to two years‚ depending on water hardness. Use a commercially available descaler specifically designed for boilers‚ following the manufacturer’s instructions carefully.
The process typically involves adding the descaler to the system and running the boiler on a hot water setting for a specified duration. After descaling‚ thoroughly flush the system with clean water to remove any remaining residue. Always consult the full user manual for detailed instructions and safety precautions before attempting this procedure.

Technical Specifications
The Alpha E-Tec 28 boasts detailed specifications regarding dimensions‚ weight‚ and performance data‚ readily available in the comprehensive user manual documentation.
Boiler Dimensions and Weight

Understanding the physical characteristics of the Alpha E-Tec 28 is crucial for proper installation and ensuring adequate space allocation within the property; The boiler’s compact design facilitates installation in various locations‚ including kitchen cabinets or utility rooms. Precise dimensions‚ typically detailed in the user manual and installation guides‚ are essential for plumbers and heating engineers.
Generally‚ the Alpha E-Tec 28 is designed to be relatively lightweight‚ simplifying the handling and mounting process. Weight specifications are vital for structural considerations‚ ensuring the wall or floor can safely support the unit. Referencing the official documentation provides accurate figures for height‚ width‚ depth‚ and overall weight‚ preventing installation errors and guaranteeing a secure setup. These details are paramount for a compliant and efficient installation.
Performance Data

The Alpha E-Tec 28 boasts impressive performance metrics‚ central to its efficiency and suitability for various household heating and hot water demands. Key data points include the boiler’s heating output‚ typically rated at 28kW‚ enabling it to effectively heat even larger properties. Understanding the seasonal efficiency rating‚ often expressed as ErP‚ is vital for assessing long-term running costs and environmental impact.
Furthermore‚ the hot water flow rate‚ measured in litres per minute‚ dictates how quickly taps and showers can be filled. The modulation range‚ indicating the boiler’s ability to adjust output based on demand‚ contributes to energy savings. Detailed performance data‚ found within the user manual‚ allows homeowners and engineers to optimize boiler settings for peak efficiency and reliable operation‚ ensuring consistent comfort and reduced energy bills;
LPG Conversion (if applicable)
The Alpha E-Tec 28 boiler can be adapted for Liquefied Petroleum Gas (LPG) operation‚ offering flexibility for properties not connected to the natural gas grid. However‚ this conversion must be performed by a qualified and certified Gas Safe registered engineer. The process involves replacing specific components‚ including the gas valve and potentially adjusting the boiler’s settings to suit LPG’s different combustion characteristics.
Crucially‚ a dedicated LPG conversion kit‚ supplied by Alpha‚ is required. The user manual details the precise steps and component changes necessary for a safe and efficient conversion. Attempting this without proper training and the correct kit is extremely dangerous and will invalidate the boiler’s warranty. Always verify the engineer’s credentials and ensure they provide documentation confirming the successful LPG conversion.

Safety Information
Always heed general safety precautions and emergency procedures detailed in this manual to prevent hazards associated with electrical components and gas operation.
General Safety Precautions
Prior to operating the Alpha E-Tec 28‚ carefully review all safety information presented within this manual. Ensure the appliance is installed by a qualified and competent engineer‚ adhering to all relevant regulations. Never attempt repairs yourself; always contact a certified technician.

Be aware of electrical hazards‚ as indicated by specific symbols throughout the documentation. Do not operate the boiler with wet hands or in damp environments. Keep flammable materials away from the unit. Regularly check for gas leaks‚ and if suspected‚ immediately shut off the gas supply and contact a professional.
Ensure adequate ventilation in the boiler room. This appliance is designed for indoor use only. Children and vulnerable individuals should be supervised around the boiler. Always follow the manufacturer’s instructions for safe operation and maintenance.
Emergency Procedures

In the event of a gas leak‚ immediately shut off the gas supply at the meter and ventilate the area. Do not operate any electrical switches‚ as this could create a spark. Contact your gas supplier or a qualified engineer immediately.
If the boiler malfunctions‚ displaying error codes or unusual behavior‚ cease operation and consult the troubleshooting section of this manual. If the problem persists‚ contact a certified technician.
In case of a fire‚ evacuate the premises and call the emergency services. Do not attempt to extinguish the fire yourself unless it is small and contained‚ and you are trained to do so. Know the location of your main water shut-off valve for potential flooding. Keep emergency contact numbers readily accessible.